International Relocation

  • FAQ
It is important not to leave your search for an international relocation company until the last minute. Give yourself plenty of time to arrange relocation quotations, appoint a relocation company and finalize all of your arrangements. We recommend you make contact a minimum of 6 weeks prior to your planned moving date.
The cost of sea freight shipments are based on the total volume of your goods. It is generally calculated in CBM (Cubic Meter) .This is calculated by multiplying the length, breadth and height of the items, to give a total volume in cubic metre.

Air freight shipments are calculated on either the actual gross weight or the volume weight of the goods, whichever is greatest.
Volumetric weight = Total volume in (Cubic centremeter)/5000 Your Relocation Consultant will be able to accurately measure your goods at the time of the survey and provide a relocation quotation based on this measurement.
No two relocations are the same, so our quotation will be specifically tailored to your individual requirements. But some things are always included:
  • * Supply of all new packing materials
  • * Packing of your household goods and personal effects by trained, experienced packers
  • * Preparation of an itemized inventory
  • * Collection from your home
  • * Crating/containerization and delivery to the terminal
  • * Preparation of all export documentation and all import documentation for the completion of Customs and Agricultural Clearances
  • * Payment of terminal charges
  • * Delivery direct to store/residence
  • * Unpacking and clearance of all waste materials on day of delivery, as required.

The quotation will exclude any import duties or taxes due in various countries, quarantine examinations if ordered or storage if required. Your Relocation Consultant will be happy to explain this to you during the survey.
Ideally, you should confirm dates as soon as possible, as dates are often booked up well in advance. Leo Packers and Movers will always aim to match the dates you require,
Leo Packers and Movers has over 50 partners in almost 40 countries to provide professional & reliable service
Crown has earned ISO certification. Check our homepage. External quality audits are carried out by ISO representatives on a regular basis, ensuring that standards are upheld and our customers always receive a high-quality service.
While Leo professional crews will always securely pack your belongings, it is important to remember that your goods will be traveling by ship, plane, truck or other mode of transport—each of which carries inherent risks. For your peace of mind, we offer transit insurance that provides full replacement cost coverage on a door-to-door, on an all-risks basis.
  • Copy of Passport (the page showing photo)
  • Copy of Visa and/or Work Permit (for foreign citizens only)
  • Inventory (original) , valued, dated and signed by the Customer (Prepared by Leo)
  • Signed declaration, stating the imported goods are the owners personal effects
  • Signed declaration, stating the imported goods are not subject to any customs restrictions (e.g. drugs, weapons, etc.)
  • Customer's declaration that no taxable high value goods (such as alcohol, tobacco, coffee, tea, guns, etc.) are in shipment. Such goods must be listed separately and will be taxed.
  • Health Certificate may be required (only certain cases)
  • Customs clearance Power of Attorney Form authorizing Destination Agent to act on behalf of the customer in liaison with Customs
  • Foreign diplomats need a Certificate from the Embassy or Consulate
  • Power of Attorney
  • New items (less than six months old) invoice required
  • Alcohol
  • Inventory must detail exact number and size of bottles, exact alcoholic strength in percent, and value of each bottle.
  • Tobacco, tea, coffee, toilet waters, perfumes, etc.
  • Foodstuffs in large quantities (do not recommend shipping with household goods)
  • Electronic items such as computers, videos, stereos, etc. (must show serial number and have purchase invoice)
  • Duplicate appliances or electrical equipment may be assessed high duties
  • Large amounts of handicrafts
  • Alcohol
  • Admitted duty-free if Customer has lived abroad for over one year, has owned and used the auto for a minimum of six months, if brought in for personal use with household goods and will not be sold for one year
  • Cars must be inspected before licensing, comply with destination country technical and environmental regulations and require modifications
  • Documents required:
    • Proof of ownership
    • Car documents
    • Driver's license
    • Owner's passport
    • Insurance record from country of origin
    • Third-party liability insurance that begins with Customs clearance
    • Declaration of Customer that no high value goods are in car
    • Origin Registration and copy of title
    • Commercial invoice, if new vehicle
    • It is highly recommended that the Customer informs the Destination Agent of all auto details prior to importing.
  • Used household goods are duty-free if Customer has resided at least one year abroad, if the goods were owned by Customer over six months and will not be sold for a minimum of one year
  • Power of Attorney
  • Guns
  • Explosives
  • Ammunition
  • Drugs and narcotics
  • Live plants (need special Import Permit)
  • Any protected animal or species, dried plant or items of historical significance (ivory, snakeskin, leopard fur, pre-Colombian items, etc.)
  • Pornographic material
  • Certain types of meat
  • Absinthe, methyl alcohol and pure alcohol
  • Radioactive material
  • Wine, grape juice and other various foodstuffs and consumer goods in large quantity
  • Alcohol
  • Alcohol
  • Dogs, cats and canaries permitted with Health Certificate issued by a licensed veterinarian describing the animal and stating that the pet is free from rabies and contagious diseases
  • Health Certificate is valid ten days from the date in which it was issued (20 days for pets coming from non-European countries)
  • All endangered species and exotic animals are prohibited
  • Decide which personal items you want to pack yourself and put them to one side.
  • Identify valuable items of jewelry and personal things you want to carry with you and pack them carefully.
  • Make sure you have your tickets, hotel reservations, passports and other documents safely in one place.
  • Make sure you have returned rented items, such as televisions and videos etc.
  • Prepare garden tools for packing.
  • Motor mowers must be drained of oil and fuel.
  • Drain hosepipes and roll them carefully.
  • Non-toxic cleaning fluids can be sealed in plastic bags.
  • Dispose of oil, paint, aerosol cans and other flammable and toxic chemicals carefully.
  • Stay close to your packing supervisor so that you can identify those 'special' items.
  • Then when you arrive at your destination you will see the benefits of careful planning.
  • You will be asked to sign the inventory.
  • Keep your copies safe so when you move in you will be able to make sure that everything is correct.
  • Label and put aside small important items.
  • Sort all your keys into two bunches: those you want to take with you and those to leave behind.
  • Pack a 'survival kit' with all the small items you may need when you arrive. Organize with the neighbours to leave sufficient parking space for the removal vehicles.